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    Permited Fees

  • rent
  • a refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
  • a refundable holding deposit (to reserve a property) capped at no more than one week’s rent
  • payments associated with early termination of the tenancy, when requested by the tenant
  • payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
  • payments for utilities, communication services, TV licence and council tax
  • a default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement


All other fees, including the following, are banned:

  • viewing fees – any charge for viewing the property
  • tenancy set-up fees – any charge for setting up the tenancy or contracts
  • check out fees – any charge for leaving the property
  • third party fees – any charge for actions done by someone other than the landlord or tenant but that the landlord must pay for